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How do I make a complaint The cost of collecting the item will be deducting from any refund that is due. Please obtain a certificate of posting. To return an item Please enclose a note giving the reason for the return wrap the package securely and send it to the address below. All returned products are tested and will be sent back to you if they are working. Defective Items If the product is defective please give a full description of the fault and return it in its original box with all manuals and accessories for a full refund or replacement within 30 days of purchase. If you have ordered something by mistake or simply decide that you don’t want it you may return it to us at your expense for a replacement within 30 days. The Enemite Guarantee You may exchange products for any reasons for up to 28 days after purchase as long as your products are unused and unopened. The returned product must be in new and unused condition in the original box with all the documentation parts and accessories to insure full credit. Alternatively you may arrange for us to collect the goods from you but a deduction will be made from the refund to cover the direct cost of collecting the goods. Unless items are defective you return them to us at your expense. You may exchange unused and unopened products within 28 days for alternative items. On Enemite you can cancel an order within 14 days for a full refund. The European Consumer Protection Distance Selling Regulations 2000 say that you have the right to cancel an order without giving a reason within 14 days. Returns How do I cancel an order At peak trading times these times may vary. Most First Class Post arrives 1-3 days after despatch although occasionally orders can take 5 working days to arrive.
- Charger 2.1 RC2 damper featuring independent high and low-speed compression adjust
- Charger 2.1 RCT3 damper featuring 3-position compression adjust open/pedal/firm with low-speed compression adjust
- New ultra-low friction SKF wiper seals provide long-lasting fork performance and improve overall suspension feel
- New Maxima Plush damping fluid reduces friction and silences damper noise
- New foil graphics
- Highly tunable DebonAir spring offers a coil-like consistent feel throughout the travel