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Srhythm Wireless Bluetooth Headphones are made by a top RD team. Overall NC35 is an excellent Active Noise Cancelling Bluetooth Headphone. Structure: NC-35 Bluetooth headphones are foldable and easily carried when traveling or in outdoor activities.It is durable because of the high-strength plastic and inner metal connection shaft. Appearance: NC-35 wireless headphones are suitable for most people especially for business persons because of the classic designs. Comfort: NC-35 over-ear headphones’ headband and earmuffs are made with extremely soft memory high protein leather. Materialstechnology ensures long-time comfortable wearing. The advanced sewing process makes sound isolation better. NC-35 is a valuable deal and classic product for the ANC Bluetooth wireless headphone. Note: 1. Connect to the standard USB port pls don’t use a fast charger 2. Audio cable can be used when low battery Top QA: 1. Why low sound Because perhaps affected by devices/mobile.Pls increase mobile/devices’ and headphone’ volume to try again. 2. Why no difference with ANC “on”VS” off” Pls make sure that you start ANC and use it in the noisy environment. You will feel much difference. 3. How to turn off the headphones Please note the ANC and Bluetooth show on the same indicator light.ANC with green light Bluetooth with blue light. If you need to turn off/on bluetooth please make sure you turned off ANC first.